Surrey Strata Heat Pump Installation: Two-Zone Mitsubishi Ductless System

Project type: Two-zone ductless heat pump installation in a Surrey, BC multi-family strata condominium.

Tek Climate completed a two-zone Mitsubishi ductless heat pump installation in a Surrey apartment/condominium building in May 2025. The project required strata coordination and an electrical permit that documented a load-sharing approach with no change to the existing electrical service.

For customer privacy, this case study omits the resident’s name, unit number, exact address and other identifying information.

Project Overview

Location: Surrey, British Columbia
Building type: Apartment/condominium or similar multi-family structure
System: Two-zone Mitsubishi ductless heat pump
Outdoor unit: Mitsubishi MXZ-2C20NA4-U1
Indoor units: Two Mitsubishi MSZ-GS12NA-U1 units
Electrical approach: Load share; no electrical service change documented on the permit
Permit: City of Surrey residential multiple-family electrical permit issued in May 2025
Strata coordination: The permit record confirms a strata letter was received

The Installation Challenge

Adding a ductless heat pump to a strata condominium involves more than selecting indoor and outdoor equipment. On this project, the electrical permit identified the property as a strata, recorded the added HVAC equipment connections, and noted that additional-load information would be reviewed by the Electrical Safety Officer. The permitted scope called for the ductless system to be installed with load sharing rather than changing the unit’s electrical service.

The Two-Zone Mitsubishi Solution

The project records document one Mitsubishi outdoor unit and two MSZ-GS12NA-U1 indoor units. Tek Climate scheduled the installation over two days in May 2025. The project photographs show the outdoor unit on the balcony and one installed indoor unit.

The two indoor units created two separate conditioned zones served by one outdoor unit. We are not publishing room-by-room placement, performance claims or energy-savings estimates because those details were not sufficiently verified in the records reviewed for this case study.

Electrical Permit and Strata Considerations

The City of Surrey electrical permit was issued before installation. Its documented scope included:

HVAC equipment connections in a residential multi-family building
Installation of ductless equipment with load sharing
No change to the existing electrical service
A strata letter received for the project
Additional-load information subject to Electrical Safety Officer review

This project shows why condo and strata heat-pump installations should be reviewed individually. A service upgrade is not automatically required on every project, but electrical capacity, load management, strata requirements and permit conditions need to be assessed for the specific building and unit.

Planning a Ductless Heat Pump for a Condo or Strata?

Related Tek Climate resources:

Frequently Asked Questions

Can a ductless heat pump be installed in a Surrey strata condo?

Yes, in some strata condominiums. Requirements depend on the building, strata rules, electrical capacity, equipment and permitting. On this Surrey project, Tek Climate installed a two-zone Mitsubishi system after strata and electrical-permit coordination.

Does a condo heat pump always require an electrical service upgrade?

No. The electrical permit for this project specifically recorded no change to the electrical service and identified a load-sharing approach. Each installation still needs its own electrical assessment.

What electrical work was documented for this project?

The permit documented HVAC equipment connections for a residential multi-family property and a ductless installation with load sharing. It also noted that the strata letter had been received and that additional-load information would be reviewed by the Electrical Safety Officer.

How many zones were installed?

Two. The project records document one Mitsubishi outdoor unit paired with two Mitsubishi MSZ-GS12NA-U1 indoor units.

Was a rebate used on this project?

The records reviewed do not verify that a rebate was claimed for this specific installation, so no rebate amount or eligibility claim is made here.